Terms of Services

Our organization is therefore called “Ginepro & Co. Società Benefit S.r.l.” and in abbreviated form “Ginepro & Co.
SB S.r.l”. Alternatively, it is possible to use the name in abbreviated form also as “Ginepro.Co SB S.r.l. “or “Ginepro.Co”as a representation of the domain relating to the organization’s website (www.Ginepro.Co) and in addition “G&Co.” as an abbreviation and “G&Co. Team” to refer to people part of our community .

Staying and Sharing

We expect our guest to be always aware and respectful of other people. We believe that Silence is Gold and for this reason we ask all visitors to be quiet during your visits in our premises. We also trust that Shine is Love, so please try to keep the space clean and tidy and place any not-needed material in the relative recycling container. You can read more about our re-use and recycling practices here.


Given That

The present term of services (also Terms of Use and hereinafter named as “ToS”) together with the documents indicated in the following Art. 3, regulate the contractual relationship that is perfected between the Galleria di Artigianato Artistico Locale (also named “GAAL”) instituted under Ginepro & Co. Società Benefit S.r.l., with P.IVA 01242280954, (also named “Ginepro & Co.”), the Artist and/or Craftsmen (“Sellers”) for the use license of the Marketplace as described below and the Users and the Buyers (also names “Collectors”) for the access and visibility of the pieces and products sold by the Sellers through the website GAAL.Ginepro.co (also named Marketplace).

GAAL gives the Seller the opportunity to present his Showcase on his Marketplace (available at the web address GAAL.Ginepro.co) and to independently enter into sales contracts with Users according to the terms of these Terms of Use which he declares to know and accept. GAAL instead gives the User the possibility to access the site and by registering, in which he declares to accept these conditions of use, to access the showcases of the Sellers and independently enter into sales contracts with the Sellers according to general conditions that will be stipulated separately with each Seller.

The Seller is not required to pay commissions or fees for transactions made through the Marketplace with its Customers referred to in these Terms of Use.

Index of articles

  • 1. Value of the premises
  • 2. Definitions
  • 3. Structure of the Terms of Services

Terms of Service for Artists & Craftsmen

  • 4. Object and content of the Terms of Use for Sellers
  • 5. Entry into force of the Terms of Use for Sellers
  • 6. Activation and provision of the Online Sales Service
  • 7. Insertion and content protection for the Seller
  • 8. Duration of the Terms of Use and renewal of the Seller
  • 9. Fees, methods and terms of payment, guarantees for Sellers
  • 10. Delayed or non-payment for Sellers
  • 11. Ginepro & Co.’s obligations and limitations of liability towards the Sellers
  • 12. Obligations and rights of the Seller
  • 13. Assistance and maintenance of the service provided to the Sellers
  • 14. Suspension of the Service for Sellers
  • 15. Express termination clause – termination for fulfilment – termination conditions for Sellers

Terms of Service for Users & Buyers

  • 1B. Registration on the User’s site
  • 2B. Withdrawal for the Buyer
  • 3B. Direct information for the conclusion of the contract
  • 4B. Guarantee of product conformity

Terms of Service in Common for All User Types

  • 1C. Disclaimer
  • 2C. Changes to the Terms of Use and / or the Ginepro & Co. Policy
  • 3C. Copyright and licenses
  • 4C. Final provisions
  • 5C. Complaints
  • 6C. Treatment of personal data

1. Value of the Premises

The premises constitute an integral and substantial part of these Terms of Use.

2. Definitions

Where appointed, the expressions conventionally indicated below (whether in the singular or plural) will have the following meanings:

2.1 Seller is the manager of the Showcase. It can be a natural person, organization, company and / or entity in the craft sector. He is the user of the service rendered by GAAL, subject of these Terms of Use, and must guarantee that the content entered directly or by third parties in the Marketplace has the necessary requirements for a global information, destination and Internet commerce system.

2.2 Showcase: includes the pages in which commercial offers and products in general owned by the Seller are presented.

2.3 User is the subject, natural or legal person, who uses the Marketplace to make a purchase from the Showcase but has not yet concluded it or simply navigates within the website.

2.4 Customer (also “Buyer”) is the User who made the purchase at a Showcase through the Marketplace.

2.5 Online Sales Service is the service offered by GAAL, which allows the Seller to enter, personally or through third parties and at his own expense, his Content (point 2.6) by means of a dedicated reserved area (point 2.17), based on the technical characteristics of each individual product proposed and in accordance with these agreements allowing their marketing.

2.6 Content is any data or digital, textual information, images, photos, drawings, provided by the Seller, whatever the format of the “file”.

2.7 Marketplace is the GAAL.Ginepro.Co website consisting of a program (or set of programs) through which the Online Sales Service is made available (point 2.5) in which the goods of different Sellers are grouped. The Marketplace provides information relating to the Showcases indicated in these Terms of Use, the products and their availability, as well as the technological tools that allow them to be marketed.

2.8 24/7/365: acronym used in these Terms of Use to indicate the continuity of the Services 24 hours a day, seven days a week, 365 days a year.

2.9 Activation confirmation: the communication which confirms the activation of the Online Sales Service.

2.10 Conditions: these Conditions of use of the Online Sales Service.

2.11 Terms of Use: the set of documents indicated in article 3 (also “Contract”).

2.12 Access credentials: login and password assigned by GAAL to the Seller.

2.13 Confidential information: (i) information relating to Ginepro & Co. and deemed or classified as confidential and / or confidential by the Seller of which the Seller became aware for any reason related to the application of the Terms of Use and / or (ii) information relating to GAAL which, by their nature, content or circumstance in which they are revealed, would normally be considered as such. In this regard, by way of example and not limited to, GAAL’s confidential information is all the services, characteristics, configurations and technical information of the Online Sales Service, estimates, audit or safety reports, development plans of the product.

2.14 Registration for the use of the Online Sales Service made available on the marketplace. It constitutes acceptance of these Terms of Use, formalizing the request for activation of the Online Sales Service.

2.15 Extranet: the area for the management of the Online Sales Service to which the Seller accesses with his / her Access Credentials.

2.16 Parts: GAAL, the Seller, the Buyer.

2.17 Operational Contact: Natural or legal person delegated at the time of acceptance of the Terms of Use by the Seller and delegated by the latter to perform the same functions and represent him for the purposes of these Terms of Use.

3. Structure of ToS

The Terms of Use are made up of the following documents:

Terms of Service for Artists & Craftsmen

4. Object and Content of the ToS for Artists and Craftsmen

4.1 The subject of these Terms of Use is the supply of the non-exclusive user license of an online platform (the Marketplace, point 2.7) which allows the Seller to advertise and sell its products and the User of the site to carry out the purchase.
Any further services than those covered by the Terms of Use may be provided, after a feasibility study, at the specific request of the Seller under conditions, terms and fees to be agreed.

4.2 The Seller acknowledges and accepts that the order of presentation of the products that can be purchased in the Marketplace is random and does not follow classification or quality criteria. The selection of products is the result of the research carried out through the Marketplace by the User.

4.3 The Seller will enter the information relating to the Showcase indicated in these Terms of Use autonomously in the specially created area.

4.4 The Seller accesses the Content insertion and / or modification service referred to in point 2.6 and for the management of Sales through a Login (username and password reserved), issued to him by GAAL, which allows identification. The Seller undertakes to keep confidential the username and password that will be provided to him, assuming responsibility for the safekeeping of the same.

4.5 Through the Login (strictly personal Username and Password) the Seller can access his own dedicated section, from which he can:

  • a) check, replace, modify and update all textual information, images, prices and availability concerning their products;
  • b) vary the conditions of sale, the availability and prices of its products and all the data that make up its area;
  • c) monitor the status of its products in real time and communicate any unsuccessful purchases;
  • d) administer the offer on its own and will be solely responsible for the veracity of the data provided and published both towards the Customer and GAAL.

4.6 The Seller undertakes, by accepting the Terms of Use, to indicate a contact person of his company as Operational Contact (point 2.17), indicating his name and surname in the “Showcase Data” section. In the event of termination of the activity by the Operational Contact, the Seller must immediately replace it by transmitting the general information to GAAL.

4.7 Since the purchase made by the Customer is confirmed instantly, the availability (s) and the price (s) present in the Marketplace at a given moment are (for the Seller) binding on the Customer.

5. Enforcements

5.1 Registration to the platform entails the full acceptance by the Seller of these Conditions which will be followed by the activation of the Online Sales Service, followed by the sending of the Activation Confirmation containing the Access Credentials. It is understood, in any case, that the use of the Online Sales Service by the Seller certifies the acceptance of all the contractual conditions.

5.2 The Seller is responsible for the truthfulness of the information provided and acknowledges Ginepro & Co. the right to take on any further information for the purpose of activating the Online Sales Service, in compliance with current legislation.

5.3 By registering into the Marketplace, the Seller fully accepts the Terms of Use, the only valid and effective version of which is the one in Italian, while the other versions provided by Ginepro & Co. in any other foreign language are made available in a non-version Official.

5.4 After 10 (ten) days from the date of receipt of the registration requested to Ginepro & Co., and in the absence of any activity by the Seller, the order can be canceled and data erased without any notice.

6. Activation and Provision of the Online Sales Services

6.1 GAAL by Ginepro & Co. proceeds with the activation and supply of the Online Sales Service strictly respecting the chronological order of the requests received (according to the “first come, first served” principle), provided they are assisted by the confirmation of the payment of the agreed fee for the Service of Online Sales. Without prejudice to the above, it is understood that:

  • a) the successful outcome of the activation request is subject to its acceptance by GAAL;
  • b) there are no impediments to GAAL due to major events, not attributable to GAAL itself.

The Online Sales Service is activated in compliance with the times made necessary by the availability of hardware resources and, in any case, in the shortest possible time. It is understood that the terms for the activation of the Online Sales Service, possibly proposed, must be considered merely indicative. The Seller is required to perform any services placed against him for the purpose of activating the Online Sales Service; any delays due to Seller’s inertia will not be attributable to GAAL. In any case, the Seller will be informed of any delays in activating the Online Sales Service.

6.2 The Online Sales Service is provided until the expiry of the Terms of Use coinciding with the expiration of the Registration. As this date approaches, Ginepro & Co., by way of courtesy and therefore without thereby assuming any obligation towards the Seller, reserves the right to send near-expiry notices to the e-mail addresses indicated in the registration request.

7. Insertion and protection of Content

7.1 The Seller undertakes to promptly, correctly and organically insert and update the contents referred to in point 2.6.

7.2 All the data in the Showcase technical sheet are visible in the Marketplace and represent the informative and descriptive content of the Showcase and the products referable to it.

7.3 It is understood that GAAL retains the broadest faculty to insert data or content on its own web page dedicated to the Showcase, containing the description and illustration of the latter, where these are deficient or do not comply with the service fees of Online selling.

7.4 The Seller grants GAAL and its partners all rights to exploit the Contents referred to in point 2.6, exclusively for promotional-marketing initiatives, without time limits and free of charge.

7.5 The Seller declares and guarantees to be the owner of the rights of use and exploitation, including the reproduction, publication and dissemination also via the Internet, of the Contents inserted, updated or modified by him or by his delegates or to have in any case the legitimate availability, without prejudice to the faculty of transfer to third parties, declaring and guaranteeing that they do not violate any copyright, trademark, distinctive sign, patent or other third party rights deriving from the law, the Terms of Use and / or custom and to have acquitted of any tax or tax charges relating to the Contents themselves.

7.6 In the event that the Seller and / or the Operational Contact enters the Marketplace of Contents, contrary to the law, morality and public morality, or in any case harmful to the rights of third parties (point 12.5), this Report will be understood resolved by law pursuant to art. 1456 of the Italian Civil Code due to the exclusive fact, fault and responsibility of the Seller.

7.7It is expressly understood that Ginepro & Co. is not subject to any general surveillance obligation, therefore it does not control or supervise the behavior or acts carried out by the Seller through the Online Sales Service or does not control or supervise the information and / or data and / or the contents in any case processed by the Seller or by his agents and / or collaborators with the Online Sales Service itself; in any case Ginepro & Co. is and remains unrelated to the activities that the Seller carries out in full autonomy by accessing remotely via the internet through the Credentials for accessing the Online Sales Service. In any case, once the Seller has accessed the Online Sales Service, he is the only owner, pursuant to Legislative Decree 196/03,

8. Duration of the ToS and Renewal

8.1 The Registration will have a duration equal to the period of time indicated in the information sheet of the registration by the Seller, with effect from the date of its acceptance by Ginepro & Co. pursuant to the previous Art. 5.

8.2 Before its expiry, the Seller may renew the Registration on the basis of the conditions in force at the time of renewal when required.

8.3 The renewal of the Online Sales Service must be completed by the Seller within 15 (fifteen) days before the expiry of the Online Sales Service, by forwarding the relevant request and payment, with the methods and times referred to in Art. 9, of the amount foreseen in the Price List in force at the time of renewal. Once the renewal procedure as described above has been completed, the Online Sales Service will be renewed for the period of time contractually agreed upon with effect from the expiry day of the renewed Online Sales Service, even if the renewal is perfected after the expiry of the Service. of Online Sales.

8.4 At the expiry date set for the chosen Online Sales Service, and in any case at the end of the contractual relationship for any due cause, the Relationship will cease to be effective, the Online Sales Service will be deactivated and the Parties will be free from mutual obligations, or the services already performed will not be repeatable.

8.5 The Seller acknowledges that after the termination of the Terms of Use it will no longer be possible to recover any data and / or information and / or content that he has entered and / or processed through the Online Sales Service and undertakes, now for then, to obtain a copy of such data and / or information and / or content promptly before the definitive termination of the Terms of Use. In any case, for any case of termination of the Terms of Use, the Seller releases, for now, Ginepro & Co. from any and all responsibility for any loss or total or partial damage to data and / or information and / or content entered and / or processed by the Seller himself through the Online Sales Service. It remains the sole responsibility of the Seller,

9. Fees Methods, Terms of Payment & Guarantee

9.1 Unless specific, separate and different agreement between the Parties, the payment of the fee for the Online Sales Service must be made in advance of the activation of the same.

9.2 Each payment made by the Seller will have its own identification number and for it Ginepro & Co. will issue the relative invoice within the relevant month. All invoiced amounts will include VAT which, together with any other tax charge deriving from the execution of the Terms of Use, will be borne by the Seller. In any case, the Seller now relieves Ginepro & Co. from any and all liability deriving from transactions or payments made.

9.3 The Seller acknowledges and accepts that:

  • a) payment of the price of the Online Sales Service must be made in the manner indicated in the order execution phase;
  • b) for the purpose of determining the activation times, it is its express and exclusive burden to choose the method of payment taking into account the average processing times of the payments;
  • c) constitutes its express and exclusive the renewal of the Registration for the Online Sales Service in good time in order to be able to guarantee its continuity and, in any case, before it is deactivated due to the expiry of the Conditions of Use, taking into account also the processing times of the payments indicated in lett. b) of this article.

9.4 The Seller acknowledges and expressly accepts that the invoice can be sent to him and / or made available in electronic format.

10. Delayed or NON-Completed Payments

10.1 In the event that, for any reason, the payment of the price is not valid or is revoked or canceled by the Seller, or is not performed, confirmed or credited for the benefit of Ginepro & Co., the latter reserves the right to suspend and / or terminate the activation and / or supply of the Online Sales Service with immediate effect if already activated. During the suspension of the Online Sale Service, for any due cause, the Seller will not have access to data and / or information and / or content entered by it, transmitted and / or in any case processed through the Online Sale Service.

11. GAAL’s Obligations and Limitations of Liability

11.1 Ginepro & Co. guarantees the Seller the supply and use of the 24/7/365 Online Sales Service (point 2.8) in accordance with the provisions of these Terms of Use.

11.2 The obligations and responsibilities of Ginepro & Co. towards the Seller are exclusively those defined by the Terms of Use therefore in any case of violation or non-fulfilment attributable to Ginepro & Co., the same is not liable for an amount greater than that paid by the Seller for the Service Online Sales, ordered or renewed, affected by the harmful event. Amount that will be understood as a penalty for compensation.

11.3 Ginepro & Co. does not make any specific backup of the data and / or information and / or content processed by the Seller, through the Online Sales Service, with the exception of the backup on all the storage contents that Ginepro & Co. itself, for its caution, periodically makes for the purpose of any restoration of the Online Sales Service; this does not however relieve the Seller from making a complete backup of the data and / or information and / or content that he has entered and / or processed through the Online Sales Service and from taking all the necessary security measures to safeguard them. In any case, Ginepro & Co. does not offer any guarantee regarding the use of the Online Sales Service as regards the protection and conservation of the aforementioned data and / or information and / or content.

11.4 Ginepro & Co. does not assume, in any case, any responsibility for the information, data, contents entered or transmitted and, in any case, processed by the Seller through the Online Sales Service and in general for the use made by the same of the aforementioned Service and reserves the right to take any initiative and action, to protect its rights and interests, including the communication to the subjects involved of the data useful to allow the identification of the Seller.

11.5 Ginepro & Co. reserves the right to periodically change the credentials for accessing the Online Sales Service which will be promptly communicated to the Seller by sending it to the email address of reference.

11.6 Ginepro & Co. cannot be held responsible for any damage, direct or indirect, suffered by the Seller as a result of errors in the data communicated to Ginepro & Co. itself. Ginepro & Co. does not guarantee that the Online Sales Service ordered by the Seller is perfectly suited to particular purposes or in any case to the needs of the same.

11.7 The Seller indemnifies Ginepro & Co. substantially and procedurally, keeping it harmless from any loss, damage, liability, cost or expense, including legal fees, deriving from any violation of the rules set out in these Terms of Use attributable to the same Seller.

12. Obligations & Rights of the Artists and Craftsmen

12.1 The Seller guarantees, also pursuant to and for the purposes of art. 494 of the Italian Criminal Code, that the data, contact details and information provided to Ginepro & Co. for the purpose of accepting the Terms of Use are accurate, truthful, updated and such as to allow its identification and undertakes to communicate to Ginepro & Co. any variation of the same, including the e-mail address indicated at the time of purchase of the Online Sales Service in the awareness that failure to comply with this obligation may lead to consequences, including the suspension of the Online Sales Service.

Ginepro & Co. reserves the right to verify these data and / or information by requesting additional documents that the Seller undertakes, for now, to transmit. In any case, the Seller is and remains the sole and exclusive responsible in criminal and civil matters for having in any way, acted or attempted to act in such a way as to compromise or prevent his identification. The Seller will be considered solely responsible for all damages suffered and suffered by Ginepro & Co. and / or by third parties following violation of these Terms of Use and, in any case, undertakes as of now to indemnify and / or hold harmless the Ginepro & Co. itself from any claim, action and / or request for compensation or damages that may be advanced by anyone against it.

12.2The Seller guarantees, with reference to the data of third parties that he himself processes when ordering and / or using the Online Sales Service, that he has previously provided them with the information referred to in art. 13 Legislative Decree 196/2003 and to have acquired their consent to the treatment. However, it is understood that the Seller acts as an independent Data Controller with respect to such data and assumes all the obligations and responsibilities connected to it, relieving Ginepro & Co. of any dispute, claim or request made by third parties, judicially or extra-judicially, in in relation to these treatment hypotheses. In any case, once the Seller has accessed the Online Sales Service, he is the only owner, pursuant to Legislative Decree 196/03,

12.3 The Seller declares that he possesses all the technical knowledge necessary to ensure the correct use, administration and management of the Online Sales Service and in any case recognizes and acknowledges that the processing of data and / or information and / or contents put in place through the aforementioned Online Sales Service and their consequent diffusion in the internet through the Online Sales Service itself are carried out exclusively at your own risk and under your responsibility.

12.4The Seller acknowledges and accepts that any operation carried out through the Online Sales Service is presumed to have been carried out by the Seller himself and that third party knowledge of the Access Credentials and / or of the additional codes assigned by Ginepro & Co. to the Seller, could allow the latter undue use of the Online Sales Service as well as access to information and / or content or data processed through it. The Seller therefore undertakes to keep and use the aforementioned Credentials and / or codes with the utmost confidentiality and diligence, to provide for their periodic variation with a frequency of no more than 3 (three) months, as well as to promptly inform Ginepro & Co. of any unauthorized use of them or any other reported breach of security.

12.5 The Seller:

  • a) declares to have the right to use and / or in any case the legal availability of the requested Online Sales Service and not to infringe on this request the rights and / or interests of third parties;
  • b) undertakes to use the Online Sales Service exclusively for lawful purposes and permitted by the provisions of the law applicable from time to time, by the uses and customs, by the rules of diligence and in any case, without infringing any third party rights, assuming any responsibility in this regard. The Seller also declares that he is the only and exclusive administrator of the Online Sales Service and as such declares to be the only responsible (i) at his own risk, for the management of data and / or information and / or content he has processed through the Online Sales Service, their safety and their rescue and the performance of any other activity deemed useful or necessary to guarantee its integrity, committing itself, by effect, to apply, at its care and expense, suitable and adequate security measures; (ii) the content of the information, sounds, texts, images, form elements and data accessible and / or made available through the Online Sales Service and in any case, for any reason, transmitted, disseminated or put online by the Seller; (iii) malfunctions of the Online Sales Service for any use not compliant with the use of the Online Sales Service; (iv) the loss or disclosure of the codes for use of the Online Sales Service or of the additional codes assigned to it by Ginepro & Co.; (v) the management of access to the Extranet area (point 2.15) (any connection, modification of the Online Sales Service or order placed through the Seller’s Extranet area is presumed to have been made by the Seller himself). (ii) the content of the information, sounds, texts, images, form elements and data accessible and / or made available through the Online Sales Service and in any case, for any reason, transmitted, disseminated or put online by the Seller; (iii) malfunctions of the Online Sales Service for any use not compliant with the use of the Online Sales Service; (iv) the loss or disclosure of the codes for use of the Online Sales Service or of the additional codes assigned to it by Ginepro & Co.; (v) management of access to the Extranet area (point 2.15) (any connection, modification of the Online Sales Service or order placed through the Seller’s Extranet area is presumed to have been made by the Seller himself). (ii) the content of the information, sounds, texts, images, form elements and data accessible and / or made available through the Online Sales Service and in any case, for any reason, transmitted, disseminated or put online by the Seller; (iii) malfunctions of the Online Sales Service for any use not compliant with the use of the Online Sales Service; (iv) the loss or disclosure of the codes for use of the Online Sales Service or of the additional codes assigned to it by Ginepro & Co.; (v) management of access to the Extranet area (point 2.15) (any connection, modification of the Online Sales Service or order placed through the Seller’s Extranet area is presumed to have been made by the Seller himself). of the texts, images, form elements and data accessible and / or made available through the Online Sales Service and in any case, for any reason, transmitted, disseminated or put online by the Seller; (iii) malfunctions of the Online Sales Service for any use not compliant with the use of the Online Sales Service; (iv) the loss or disclosure of the codes for use of the Online Sales Service or of the additional codes assigned to it by Ginepro & Co.; (v) the management of access to the Extranet area (point 2.15) (any connection, modification of the Online Sales Service or order placed through the Seller’s Extranet area is presumed to have been made by the Seller himself). of the texts, images, form elements and data accessible and / or made available through the Online Sales Service and in any case, for any reason, transmitted, disseminated or put online by the Seller; (iii) malfunctions of the Online Sales Service for any use not compliant with the use of the Online Sales Service; (iv) the loss or disclosure of the codes for use of the Online Sales Service or of the additional codes assigned to it by Ginepro & Co; (v) the management of access to the Extranet area (point 2.15) (any connection, modification of the Online Sales Service or order placed through the Seller’s Extranet area is presumed to have been made by the Seller himself). of the elements of form and data accessible and / or made available through the Online Sales Service and in any case, for any reason, transmitted, disseminated or put online by the Seller; (iii) malfunctions of the Online Sales Service for any use not compliant with the use of the Online Sales Service; (iv) the loss or disclosure of the codes for use of the Online Sales Service or of the additional codes assigned to it by Ginepro & Co.; (v) the management of access to the Extranet area (point 2.15) (any connection, modification of the Online Sales Service or order placed through the Seller’s Extranet area is presumed to have been made by the Seller himself). of the elements of form and data accessible and / or made available through the Online Sales Service and in any case, for any reason, transmitted, disseminated or put online by the Seller; (iii) malfunctions of the Online Sales Service for any use not compliant with the use of the Online Sales Service; (iv) the loss or disclosure of the codes for use of the Online Sales Service or of the additional codes assigned to it by Ginepro & Co.; (v) the management of access to the Extranet area (point 2.15) (any connection, modification of the Online Sales Service or order placed through the Seller’s Extranet area is presumed to have been made by the Seller himself). (iii) malfunctions of the Online Sales Service for any use not compliant with the use of the Online Sales Service; (iv) the loss or disclosure of the codes for use of the Online Sales Service or of the additional codes assigned to it by Ginepro & Co.; (v) the management of access to the Extranet area (point 2.15) (any connection, modification of the Online Sales Service or order placed through the Seller’s Extranet area is presumed to have been made by the Seller himself). (iii) malfunctions of the Online Sales Service for any use not compliant with the use of the Online Sales Service; (iv) the loss or disclosure of the codes for use of the Online Sales Service or of the additional codes assigned to it by Ginepro & Co.; (v) the management of access to the Extranet area (point 2.15) (any connection, modification of the Online Sales Service or order placed through the Seller’s Extranet area is presumed to have been made by the Seller himself).

12.6 The Seller undertakes, for now, to make every reasonable effort to promptly find what is formally communicated to him by Ginepro & Co. in relation to the following circumstances:

  • a) there are reasonable reasons to believe that the Online Sales Service is used by unauthorized third parties; or
  • b) the Seller is involved, for any reason, in a civil, criminal or administrative litigation or out of court in the event that said dispute concerns acts and conduct carried out through the Online Sales Service; or
  • c) the Seller’s behavior is such as to generate the founded and reasonable fear that he will default on the Terms of Use or be responsible for one or more violations of its provisions.

12.7 The Seller shall have, at his own expense and expense and under his own responsibility, all the devices (by way of example and not limited to, telephone, data transmission, processing and programs) suitable and necessary to access and use the Sales Service Online. Ginepro & Co. does not give any guarantee regarding the compatibility of the devices and programs (hardware and software), of the applications used by the Seller with the Online Sales Service, even if made available by Ginepro & Co., since all the relative checks are the sole responsibility of the Seller. .

12.8 The Seller is solely and exclusively responsible for any operation carried out for himself or for third parties or by them directly, in the use, administration and management of the Online Sales Service; as a result of these transactions, he undertakes to:

  • a) respect or make third parties comply with the current legislation applicable from time to time, including that for the protection of personal data (Legislative Decree 196/2003);
  • b) to indemnify and hold harmless Ginepro & Co. from any and all claims or claims for damages, direct or indirect, of any nature and species, by anyone advanced in this regard.

12.9 The Seller is lending as of now, pursuant to art. 1407 of the Italian Civil Code, consent to Ginepro & Co. being able to assign the Agreement to third parties and / or transfer its rights deriving from the Terms of Use, in whole or in part, to third parties.

12.10 The Seller acknowledges that the internet is not controlled by Ginepro & Co. and that due to the particular structure of the network itself, it is not possible to guarantee its performance and functionality or to control the contents of the information transmitted through it. For this reason, no responsibility can be attributed to Ginepro & Co. for the transmission or reception of illegal information of any nature and species.

12.11 The Seller will be solely responsible for the truthfulness of all the data provided and published.

12.12 The Seller must respond to any complaints submitted by Customers, even if they should be addressed to the addresses of GAAL, regarding inaccuracies of the information relating to the Showcase shown on the Marketplace and any other complaint relating to the service made available by the Seller.

12.13 The Seller is obliged to draw up his own conditions of sale for the Online Sales Service which together with the information on the processing of personal data will govern the relationship between the Seller and the Customer.

12.14 The Seller is not allowed to mention other websites, refer to commercial activities in any of the Contents published on the Marketplace, either through links, advertising banners, images, textual contents, citations of any type.

12.15 The Seller assumes full responsibility for the correctness and completeness of its sales conditions on the products offered, including publication.

12.16 The Seller assumes full responsibility for the correctness and completeness of the information on the processing of personal data (privacy), including publication.

12.17 The Seller also acknowledges that it is forbidden to use or give way to others to use the Marketplace to carry out correspondence against morals and public order or for the purpose of harassing public or private peace, of offending or direct or indirect harm to anyone and to attempt to violate the secret of private messages anyway.

12.18 In any case, the information provided by the Seller must not present pornographic, obscene, blasphemous or defamatory forms and / or contents.

12.19 It is however explicitly forbidden to use the Marketplace to contravene directly or indirectly the current laws of the Italian State.

12.20 The Seller retains ownership of the information entered on the Marketplace by assuming any wider responsibility for their content, with the express exemption of GAAL from any responsibility and burden of assessment and / or control in this regard.

12.21 GAAL assumes no responsibility in the event of unauthorized publication of information in the Marketplace.

12.22 GAAL, in the event of summons in court or out of court by third parties for reasons connected to the Content inserted by the Seller or its Operational Contact, retains the right to remove such Content, for a limited or unlimited period from the Marketplace, as well as from all the distribution channels connected to it, without the Seller having any right to compensation. The costs of this operation will be borne by the same Seller, who must also indemnify and hold harmless GAAL from any loss, damage, liability, costs, charges and expenses, including any legal costs that may arise.

13. Assistance and Maintenance of the Service Provided

13.1 The Seller is obliged in any case to promptly notify Ginepro & Co. of any irregularities or malfunctions detected by the same for the Online Sales Service. Ginepro & Co. will make every reasonable effort to take care of the problems communicated by the Seller as soon as possible, compatibly with the times when the assistance activity is provided.

13.2Any requests for “personalized” intervention and, in any case, for intervention that requires the Seller to communicate the credentials for access to the Online Sale Service by the Seller or that, in any case, entails Ginepro & Co.’s access to the The Seller’s Online Sale must be sent to the same Ginepro.Co. by e-mail. In these cases, the Seller authorizes Ginepro & Co. and / or any companies that may be responsible for carrying out the requested and / or necessary hardware / software intervention; the Seller acknowledges and accepts that said intervention takes place with variable times according to the following criteria: a) type of intervention requested; b) order of arrival of the request for intervention; c) priority character of the request for intervention.
By sending the request for intervention referred to in this paragraph, the Seller:

  • a) declares to be aware that this intervention may have a high degree of risk for the functioning of the Online Sales Service or for the integrity of data and / or information and / or content that he himself has entered and / or processed through the Service Online Sales; is
  • b) accepts, now for then, to take on all the associated risks; is
  • c) undertakes, now for then, to obtain, before the execution of the intervention, a complete backup copy of the data and / or information and / or contents that he has entered and / or processed through the Online Sales Service.

Without prejudice to the above in any case, the Seller, for now, relieves Ginepro & Co. and / or the Companies controlled by it and their staff, as well as the external Companies in charge of the intervention and their staff, for any damages, from any liability direct or indirect, of any nature and species suffered and patiendi for or because of the intervention referred to in this paragraph such as, by way of example, total or partial loss or damage of data and / or information and / or content entered by the Seller itself and / or processed through the Online Sales Service, total or partial interruption of the Online Sales Service.

13.3 Ginepro & Co. reserves the right to suspend or interrupt the supply of the Online Sales Service to carry out technical maintenance interventions. In this case, the Seller will be notified by e-mail with 7 (seven) days’ notice; this communication will also indicate the timing of the restoration.

14. Suspension if teh Service

15.1 Without prejudice to the application of the following art. 15 Ginepro & Co., at its discretion and without the exercise of this right being challenged as a breach or violation of the Terms of Use, reserves the right to suspend or discontinue the Online Sales Service, even without notice in the event where:

  • a) the Seller defaults or violates even one of the provisions contained in the Terms of Use, including those contained in the Ginepro & Co. Privacy Policy;
  • b) the Seller fails to meet, in whole or in part, the requests of Ginepro & Co. and in any case his behavior is such as to generate the founded and reasonable fear that he will default on the Terms of Use or responsible for one or more violations to its provisions;
  • c) there are justified reasons to believe that the Online Sales Service is used by unauthorized third parties;
  • d) there are cases of force majeure or circumstances which, at the unquestionable judgment of Ginepro & Co., require the carrying out of emergency interventions or relating to the resolution of security problems, danger for the entire network and / or for people or things; in this case, the Online Sales Service will be restored when Ginepro & Co., at its discretion, has assessed that the causes that led to its suspension / interruption have actually been removed or eliminated;
  • e) the Seller is involved, for any reason, in any judicial or even out-of-court dispute of a civil, criminal or administrative nature and in any case in the event that said dispute concerns the use of the Online Sales Service, its contents o acts and behaviors implemented through the same;
  • f) is requested by the Judicial Authority;
  • g) if there are justified reasons of security and / or guarantee of confidentiality

In any case of suspension of the Online Sales Service attributable to the Seller, the eventual action of Ginepro & Co. for compensation for damage remains unaffected.

14.2 Ginepro & Co. undertakes to ensure the best functionality of the Marketplace, but does not assume any responsibility both towards the Seller and towards Third Parties for delays, malfunction, suspension and / or interruption in the supply of the Online Sales Service caused by causes not attributable to it attributable, such as but not limited to:

  • a) unforeseeable circumstances, catastrophic or force majeure events;
  • b) made of the third party, also supplier of Ginepro & Co.;
  • c) malfunction or non-compliance of the connection devices with which the Seller is equipped or in any case with those used by the same;
  • d) tampering or interventions on the services or equipment performed by the Seller or by third parties not authorized by Ginepro & Co.;
  • e) failures and malfunctions of the machines and software, both owned by Ginepro & Co. and its suppliers.

14.3In any case of suspension of the Online Sales Service attributable to the Seller, the eventual action of Ginepro & Co. for compensation for damage remains unaffected. During the suspension of the Online Sales Service, for any due cause, the Seller will not have access to data and / or information and / or contents entered by and / or processed through the Online Sales Service. It is understood that in such cases, Ginepro & Co. will not be liable for any loss, damage or injury suffered and / or suffered by the Seller and / or by Third Parties, whether they are direct or indirect, foreseeable or unpredictable, including but not limited to economic / financial, business, revenue and profit and / or commercial goodwill losses; therefore, the Seller

15. Express Termination Clause & Termination for NON-Fulfillment

15.1 Without prejudice to the provisions of other clauses of the Terms of Use, the same will be considered resolved with immediate effect, pursuant to and for the effects of Art. 1456 of the Italian Civil Code, if the Seller:

  • a) violates the obligations set out in Articles 12 and 17 of these Terms of Use as well as the provisions set out in documents to which they refer; or,
  • b) perform, using the Online Sales Service, any illegal activity;
  • c) transfer all or part of the Terms of Use to third parties, without the prior written consent of Ginepro & Co.

15.2 In addition, in the event of failure to fulfill the obligations set out in the Terms of Use, Ginepro & Co. reserves the right to send the Seller, at any time, in accordance with and for the purposes of art. 1454 cod. civ. warrants to fulfill within 15 (fifteen) days from the receipt of the relative registered letter AR

15.3 As from the termination of the Terms of Use, which occurred in the cases provided for in this article, the Online Sales Service is deactivated without notice. In such cases, the Seller acknowledges and accepts that the sums paid by the same will be retained by Ginepro & Co. as a penalty and Ginepro & Co. will have the right to charge the Seller for any further burden that the same has had to bear, remaining in any case except his right to compensation for any damage suffered.

Terms of Service for Users & Buyers

1B. Registration on the Users’ site.

The navigation and use of the services offered on the Site are made accessible after registration. Registration is free. Registration on the Site allows the User to carry out the following activities, among others, in a private and personal area:

  • manage your personal data and modify it at any time;
  • access pre-sales assistance services;
  • take advantage of dedicated services that can be activated from time to time by Ginepro & Co.

Through the same reserved area, the Buyer can also:

  • consult your order history;
  • access after sales assistance services.

The User and the Buyer guarantee that the personal information provided during the registration procedure on the Site are complete and truthful and undertake to keep Ginepro & Co. harmless and indemnified from any damage, compensation obligation and / or sanction deriving from and / or in any way related to the violation by the user and / or the Buyer of the rules on registration on the Site or on the conservation of registration credentials.

Ginepro & Co. reserves the right to refuse, in its sole discretion, the registration of a user on the site.

At any time the User and the Purchaser may update and / or modify or request the cancellation of the information released during the Registration. In the event of a cancellation request, however, Ginepro & Co. may temporarily keep all or part of this information for the sole purpose of executing any purchases made and / or being able to conclude the accounting and tax procedures.

2B. Withdrawal for the Buyer

It is possible to request information, send communications or submit complaints by contacting the Seller through the appropriate messaging system of the marketplace to which the user / Purchaser can access through the reserved area of ​​his personal account (the Seller will reply via the same system).

Pursuant to articles 52 and ss. of the Consumer Code, the user who acts as a consumer has the right to withdraw from the purchase contract of the Product, without having to provide any reason, within ten 10 working days from the day of receipt of the goods by the buyer , pursuant to art. 64 and following of the Consumer Code (Legislative Decree 22.07.2005 n. 206). The right of withdrawal is exercised by sending, within the deadline, a communication that must contain the name of the applicant, code and article description, details for making the refund and which must be sent by registered letter with acknowledgment of receipt to the address by Ginepro & Co. The communication can be sent, within the same term also by e-mail at info@Ginepro.co. The address to which to send the returned product may differ depending on the product and will be communicated once the above communication has been received.

3B. Direct Information for the Conclusion of the Contract

In accordance with Legislative Decree 9 April 2003, n. 70 containing provisions on electronic commerce, the Seller informs the user / Buyer that:

  • a) to conclude the purchase contract for one or more Products on the Site, the user must complete an order form in electronic format and transmit it electronically to the Seller, via the website GAAL.Ginepro.co, following the instructions that will appear from time to time on the Site;
  • b) before proceeding with the transmission of the order form, the user can identify and correct any data entry errors;
  • c) once the order form has been registered, the order confirmation will be sent to the user by e-mail;
  • e) the order form will be archived on the website GAAL.Ginepro.co for the time necessary to execute it and, in any case, in accordance with the law. The Purchaser will be able to access the order form and / or related data through his personal account.

4B. Guarantee of Product Conformity

The descriptions of the products offered in the marketplace are based on the information provided by the Seller.

Furthermore, the information provided on each product, as well as its photographs and videos, are published for orientation purposes only.

Pursuant to articles 128-135 of the Consumer Code, each product bearing conformity defects enjoys the same conditions as provided for by the law of the right of withdrawal.

In this case, the Buyer must contact the Seller through the Platform’s special messaging service.

There is a lack of conformity, when the purchased good does not conform to the description made by the Seller and does not possess the qualities of the good that the Seller presented to the consumer as a sample or model.

Terms of Service in Common for All User Types

1C) Disclaimer

GAAL by Ginepro & Co. will not be liable for delays, malfunctions, suspension and / or interruptions – neither towards the Seller, nor towards subjects directly or indirectly connected to the Seller himself – in the supply of services caused by:

  • a) force majeure or unforeseeable circumstances (purely by way of example: fire, explosion, earthquake, landslides, floods, strikes), both technical and other, directly or indirectly accidents on the services provided;
  • b) tampering or interventions on the services or equipment, carried out by the Seller or by unauthorized third parties;
  • c) incorrect use of the services by the Seller;
  • d) malfunction of the devices used by the Seller to connect to the Marketplace;
  • e) damage to the equipment used by the Seller caused by viruses received via e-mail;
  • f) GAAL does not guarantee that there will be no unauthorized access. By accepting the registration to the Online Sales Service and consequently using the Marketplace, the Seller expressly accepts that GAAL cannot be held responsible for damages deriving from unauthorized access or use;
  • g) Any other injury not attributable to fault on Ginepro & Co.

GAAL assumes no responsibility for the veracity of the data entered by the Purchaser at the time of purchase of the product offered for sale by the Seller and, in particular, that the Purchaser has entered true and / or exact personal data and address.

GAAL assumes no responsibility for the use of the credit card by the Buyer, in the event that the credit card is blocked or not covered.

For the effect, the Seller undertakes, in relation to the above, to indemnify and hold harmless GAAL from any claim and / or request by anyone advanced in this regard.

2C). Changes to the ToS and GAAL Policy

2C.1 The Seller, the User and the Buyer acknowledge and accept that the Online Sales Service subject to the Terms of Use is characterized by constantly evolving technology, for these reasons Ginepro & Co. reserves the right to modify for the better the technical and economic characteristics of the Online Sales Service, of the tools related to it, even after the signing of the Terms of Use, without this giving rise to obligations of any kind for the Seller.

2C.2 Ginepro & Co. reserves the right to modify the Ginepro & Co. Privacy Policy at any time due to the requirements referred to in point 16.1 above or in compliance with legal provisions.

3C). Copyright and Licenses

3C.1 The Seller and the User and the Buyer are required to use the Online Sale Service in compliance with the Ginepro & Co. intellectual and / or industrial property rights. The software like any other copyright or other intellectual property right are the exclusive property of Ginepro & Co. and / or its assignors, therefore the Seller does not acquire any right or title in this regard and is required to use them only in contractual term.

3C.2 All rights relating to software, programs, Html, Cgi or other source codes and anything else created by GAAL are owned by GAAL and therefore reserved; all data, materials, information and anything else, created and entered in the Marketplace in implementation of the services covered by these Terms of Use are owned by GAAL and therefore reserved. The Seller can only download report material. Any other use is prohibited.

4C. Final Provisions

4C.1 The Terms of Use cancel and replace any other previous agreement that may have occurred between Ginepro & Co. and the Seller, the Buyer and the user for any reason attributable to the same Access Credentials and concerning the Online Sales Service and constitutes the ultimate and complete manifestation of the agreements concluded between the Parties on this object. No modification, note or clause however added to these Terms of Use will be valid and effective between the Parties unless specifically and expressly approved in writing by both. In the case of special agreements with the Seller, these must be formulated in writing and constitute an addendum to these conditions.

4C.2 In any case, any breaches and / or behaviors of the Seller or of the User or of the Buyer that differ from the Terms of Use may be considered as derogations from the same or tacit acceptance of the same, even if not contested by Ginepro & Co. The eventual inertia of Ginepro & Co. in exercising or enforcing any right or clause of the Terms of Use does not constitute a waiver of these rights or clauses.

4C.3 Unless expressly stated otherwise in the Terms of Use, all communications to the Seller or to the User or to the Purchaser may be made by Ginepro & Co. indiscriminately by hand, by e-mail, certified and non-certified, by letter registered letter with return receipt, ordinary mail or by fax to the addresses indicated by the Seller or by the User or by the Purchaser when ordering and, consequently, the same will be considered known by them. Any changes in the addresses and contact details of the Seller, the User and the Buyer including the e-mail address indicated in the order phase not communicated to Ginepro & Co. in the manner provided by the Terms of Use will not be opposed to it.

4C.4 Except for the cases specifically provided for in the Terms of Use, all communications that the Seller, the user and the Buyer intends to send to Ginepro & Co. in relation to the Terms of Use, including requests for assistance, must be sent by email to the address indicated when ordering.

4C.5 The Terms of Use accepted by the Seller, the User and the Buyer will be sent by email, stored in the Ginepro & Co. computer systems and will be sent to the Seller upon his request in the manner indicated in the previous art. 18.4.

4C.6 Any ineffectiveness and / or invalidity, total or partial, of one or more clauses of the Terms of Use will not result in the invalidity of the others, which must be considered fully valid and effective.

4C.7 The Seller, the User and the Buyer acknowledge and accept that Ginepro & Co. may communicate to third parties and / or disclose in any form the data relating to the Terms of Use (by way of example but not limited to: the subject, duration, denomination of the Seller) as a commercial reference for the promotion of its products or services.

4C.8 The relationships between Ginepro & Co. and the Seller, the User and the Buyer established in the Conditions of Use cannot be understood as relationships of mandate, representation, collaboration or association or other similar or equivalent contractual forms.

4C.9 The Seller, the User, and the Buyer undertake not to transfer the Terms of Use to third parties without prior written authorization from Ginepro & Co.

5C. Complaints

Any complaints regarding the supply of the Online Sales Service must be sent to via email or mail to:
Ginepro & Co. Società Benefit S.r.l.
Lungomare S’Arena Scoada, 1 – Località Putzu Idu
Marina di San Vero Milis (OR) 09070 Sardinia – Italy
by registered letter with return receipt , no later than 7 (seven) days from the moment in which the complaint occurs. We will examine the complaint and provide a written response within 30 (thirty) days of receipt of the same. In the case of complaints for facts of particular complexity, which do not allow a complete answer in the above terms, we will inform the Seller, the User and the Buyer within the aforementioned terms on the progress of the practice.

6C. Treatment of Personal Data

6C.1 The processing of personal data communicated by the Seller, by the user and by the Buyer to GAAL for the purpose of the execution of these Terms of Use and the subsequent provision of the Online Sales Service, will take place in accordance with Legislative Decree 196/2003, to the privacy information issued by Ginepro & Co.

We take your Personal Data really seriously! More details can be found on our Privacy Policy page.

7C. Applicable law, jurisdiction and competent Court

7C.1 The Terms of Use are governed exclusively by Italian, Italian law and in particular by the legislative decree 6 September 2005 n. 206, on the Consumer Code, with specific reference to the legislation on distance contracts and the legislative decree 9 April 2003 n. 70 on certain aspects of electronic commerce.

The Seller also informs the Buyer that he is a consumer that a European platform for the online resolution of consumer disputes has been established. The ODR platform is available at the following address http://ec.europa.eu/consumers/odr/

The consumer user (Purchaser) will be able to consult the list of ADR entities, find the link to the site of each of them and start an online dispute resolution procedure in which he is involved.

Any application of the United Nations Convention on the International Sale of Goods is excluded.

These Conditions have been drawn up and prepared in compliance with and in compliance with the legal provisions in force at the time of acceptance of the Terms of Use.

7C.2 Although not expressly provided for in the Terms of Use, the Parties expressly refer, as far as possible, to the laws in force.

7C.3 Jurisdiction to resolve and decide any and all disputes relating to the interpretation and / or execution and / or application of the Terms of Use is identified by the Italian Judicial Authority, at the Court of Oristano, West Coast Sardinia.


In accordance with articles 1341 and 1342 of the Italian Civil Code, I specifically approve the clauses referred to in points 8, 9, 12 and 13.